Using World Money App
Mini Apps
What is the Human Benefits Mini App pilot?
What is the Human Benefits Mini App?
The Human Benefits Mini App (known in some countries as “Human Rewards” or “World ID Rewards”) provides newly Orb-verified users with an opportunity to access, for free and for a limited time, select digital services (such as streaming, mobility and productivity tools). Benefits are redeemed with points. This is part of a pilot program and at this time, is available in certain countries only. Terms and Conditions apply.
What are points?
Points are used within the Human Benefits Mini App. Points are granted to eligible users who complete World ID verification at an Orb, or received as a referral reward (where available). This pilot program began rolling out from January 7, 2026.
Points don’t have cash value. Instead, they can be used to unlock access to select services. For example, 100 points may unlock a one-month membership to a service, depending on the offer available. Benefits may include streaming services, fitness memberships, food delivery, and more.
After getting verified at an Orb, you will receive between 50 and 100 points accessible through the Mini App. These can be used immediately and applied to any of the available rewards. Please note that any unused points expire after 6 months of being received.
How does it work?
- Get verified at an Orb in a participating country (starting January 7, 2026), or refer a friend to receive a reward (see How do invite rewards work?)
- Open the Human Benefits Mini App in World App.
- Sign in with your World ID.
- Browse available benefits and select the one you want. Review how long it lasts and any applicable terms before completing redemption.
- Spend your points to redeem your chosen benefit.
- You’ll receive a code, which you can use through an external link.
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If you don’t use your points right away, you can keep them for up to 6 months before they expire.
Frequently Asked Questions (FAQ)
Why don’t I see Human Benefits in my account?
You may see this feature listed as World ID Rewards instead. Please check your app for that name.
Can points be used on services where I already have a subscription?
Yes, once you redeem a code, you can apply it towards your existing subscription.
Can I redeem my points more than once on the same service?
Yes, if you have sufficient available points.
Are NFC referral rewards still available?
No. There are no referral rewards linked to NFC verification for Human Benefits countries.
What are the benefits or rewards available in the Human Benefits Mini App?
Available benefits vary by country or region. To see what’s available to you, open the Human Benefits Mini App and browse the full list.
Can I get points if I get a World ID verification with my passport or national ID?
No, points are only available to users who get verified at an Orb.
Can I cash out or exchange my points for tokens?
No, points can only be redeemed in the Human Benefits Mini App. They can’t be withdrawn, transferred to other users, or exchanged for cash, and there’s currently no option to purchase additional points.
Can I buy points with WLD or other tokens in my World wallet?
No, points cannot be purchased.
Can I share or transfer my code to someone else?
Benefits available in the Human Benefits Mini App are intended for personal use. We encourage users to redeem their codes directly through the app to ensure they are used as intended, and to avoid any issues with eligibility, validity, or support.
Do voucher codes expire?
Voucher codes are subject to the terms set by the voucher issuer and the retailer or service provider.
I have an issue with my points. Who can I contact?
If you experience any issues with your points, please contact our Customer Support team for assistance.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
How do I use the Deals Mini App?
What is Deals?
Deals is a Mini App created by Tools for Humanity, available in select countries.
With Deals, you can explore exclusive discounts and limited-time offers that can be redeemed directly through the app, making your experience more engaging. It also lets you take advantage of the best deals in local stores near you, giving you a faster and more intuitive way to explore offers.
Key benefits include:
Spot the most relevant deals at a glance.
See featured and time-sensitive promotions first.
Browse smoothly through categories for a tailored experience.
How does it work?
There are two main ways to redeem an offer in the Deals Mini App:
Claim a Unique Code (Coupon Method)
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Install the Mini App and open it.
Browse available promotions by scrolling through categories or exploring the best options nearby.
3. If you prefer, use the search bar to look for specific deals.
4. Select a deal to view full details.
5. Tap Claim coupon.
6. Verify your eligibility with World ID and tap Verify.
7. Once verified, you’ll receive a unique code or QR voucher.
8. Present this code at the participating store, event, or partner location to redeem the offer.
9. The app will confirm your redemption with a success message.
Static Verification (Scan to Claim)
Some promotions are available in person through QR codes displayed at participating locations. To claim, follow the steps:
1. Find a QR code for a promotion.
2. Open Deals Mini App and scan the QR code.
3. The app displays the deal details (location, description, requirements).
4. Tap Verify. You’ll be asked to confirm with your World ID.
5. Once verified, you’ll see a confirmation screen:
“Verified Successfully” if the deal is valid and available.
“Already verified” if you’ve already claimed that promotion.
How long do I have to claim my deals?
Once you've verified with World ID, you have 30 days from the date of your verification to claim them.
After 30 days, any unclaimed deals will no longer be available, and you'll see a screen indicating you're not eligible to view more deals. Make sure to browse and claim your available deals before your eligibility window closes.
Where can I see my active or redeemed deals?
Redeemed or active promotions will appear in the Deals section in the bottom-right corner.
You can check status, expiration dates, and your redemption history at any time.
If you click on a deal in this list, you’ll also be able to see the redemption or voucher code.
If you experience any issues while claiming or redeeming deals, or if something doesn’t look right, please reach out to our Support Team through the app to get assistance.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
How do I use the Learn Mini App?
What is the Learn Mini App?
The Learn Mini App was created by Tools for Humanity, and it's available in select countries. It provides free education about World and other related topics, such as:
- The purpose of the World project.
- How to use World ID.
- General information about cryptocurrencies.
- And more!
What is new in Learn?
Learn now offers shorter and easier-to-complete lessons. This allows you to learn quickly, test your knowledge, and earn incentives along the way.
How does it work?
1. Install the Mini App and choose from the available courses in any order to begin your learning journey. At the bottom of each course card, you can see the amount of WLD you can claim when you complete it.
2. Go through the lessons at your own pace. Each course includes different types of content, such as:
Interactive visuals.
Videos (where available).
Short quizzes to check your knowledge.
3. Complete courses at your own pace and test your own knowledge!
Will the Learn Mini App be available in my country’s language?
Yes! Learn is localized and translated per country or region where it’s available.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
How do I use and manage Mini Apps in World App?
What are Mini Apps?
Mini Apps are small, built-in applications that let you do more without ever leaving World App. They are part of the World ecosystem, and cover a wide range of experiences — whether you're looking to manage your money, explore new features, or play and learn, Mini Apps make it easy.
Mini Apps are built by Tools for Humanity and third-party developers to help you get the most out of World App. You can find them on your Home page, and more are being added all the time.
How do I use the Mini Apps app?
You can see a full list of supported apps by opening the Mini Apps app.
App recommendations are found in the Top Apps section, but you can easily explore or search for apps that interest you using the menu at the bottom of the screen.
Managing Mini Apps
To install a Mini App, simply tap on the Get button to start the installation. Newly installed apps will be added to your World App Home page.
To Share or Remove a Mini App, keep the app icon pressed until a small menu appears, giving you these two options. Select the desired action.
If you perform any Mini App transactions, you'll find them recorded in your wallet transaction history.
Requesting Mini App Support
If you experience any issues with a Mini App, while you have the app open, you can tap the downward arrow next to the app name at the top of the screen.
This will open a menu with different actions, including Support and Report options. Selecting any of these options will direct you to the correct channel.
I need help with a Mini App developed by a third party
Follow the steps described in the section above to reach out to their support channel.
Where can I find information to build a Mini App?
For more details, please visit the developer portal: https://docs.world.org/mini-apps
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
How do I check who I've invited?
To check who you've invited:
1. Open the Invites Mini App
2. You should then be able to see the list of people you've invited, and those who have a Verified World ID.
Tap the Remind button to send a reminder to contacts who haven't signed up yet or still have pending verification.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
Sending, Receiving & Payments
What is a Permit and why am I being asked to approve it?
A Permit is a spending authorization that allows a Mini App to debit a specific amount of tokens from your wallet in the future. You may be asked to allow a Permit when performing a transaction in a Mini App.
How does a Permit work?
When you perform a Mini App action, tokens may be sent and received as part of the transaction. A Permit is separate from the transaction itself, it is the Mini App requesting permission to debit your wallet later.
If you approve a Permit:
The Mini App may debit your wallet at any time in the future.
Debits can happen in one or multiple transactions.
The total amount debited cannot exceed the amount you approved.
For example:
If you approve a Permit of 5 WLD, the app could:
Debit 0.5 WLD ten times
Debit 5 WLD once
Debit multiple times in different amounts
As long as the total does not exceed 5 WLD.
Also note: If you approve multiple Permits (for example, three separate approvals of 5 WLD), each approval grants additional spending authorization. In that case, the Mini App could debit up to 15 WLD total across those approvals.
Additional Questions
- Does approving a Permit immediately move funds?
No. Approving a Permit does not transfer funds immediately. It only authorizes the Mini App to debit up to the approved amount in the future.
- Is a Permit the same as a network fee?
No. Permits and transaction fees are independent and unrelated.
They may appear in the same confirmation flow, but they serve different purposes and are not connected.
- Can I change the Permit amount?
No. The Permit amount is requested by the Mini App.
You can either:
Approve the requested amount
Decline the request
You cannot manually adjust the amount yourself.
- Which tokens use Permits?
Permits apply to the specific token displayed in the request.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
How to Pay with QR Codes in Argentina
To pay with QR codes in Argentina, you must have an active and verified account with Ripio.
If you haven’t completed KYC (Know Your Customer) with Ripio, World App will prompt you to verify your identity before you can proceed. This verification is required to enable QR payments and comply with local regulations.
QR code payments allow you to pay merchants in Argentina using your wARS funds.
Making a payment with a QR code
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Scan the QR code
Open World App, tap Scan (top-left corner of the home screen), and point your camera at the merchant’s QR code.
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Enter or review the amount
There are two types of QR codes:
Prefilled QR: The merchant already sets the amount. You'll see the total in ARS and its wARS equivalent, including any applicable fees.
Non-prefilled QR:
You'll need to enter the amount you wish to pay. The app will display the ARS total and the corresponding wARS amount before you continue.
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Confirm the payment
Tap Confirm to authorize the crypto transfer.If you proceed with the transaction, Ripio processes the payment by converting the required wARS amount to ARS and then remitting it to the merchant.
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Transaction completed
Once the payment is successful, you’ll see a confirmation in World App. The transaction details will also be available in your transaction history.
Troubleshooting steps
If the QR code payment isn’t working as expected, try the following:
- Ensure the lighting is good and the QR code is clearly visible.
- Hold your camera steady and point it directly at the QR code.
- Ask the merchant to refresh or regenerate the QR code.
- Force-close World App and try again.
If the issue continues, please contact us through in-app support so we can help you further.
Frequently Asked Questions (FAQ)
Why are QR payments only available in certain countries?
QR payment availability depends on:
- Local partnerships and regulations
- A local payment network integration
We are working to expand QR payments to additional regions. Users in regions without QR payments can still send payments to other World App users using supported on/off ramps, and via transfer to external wallets.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
How do I buy, deposit and withdraw Local Stablecoins?
With World App, you can buy, deposit, and withdraw Local Stablecoins through the in-app exchange, as well as with supported ramp providers. However, cash-in (on-ramp) and cash-out (off-ramp) availability depends on your country and the services offered locally.
When buying Local Stablecoins, you can either exchange them instantly in-app using another currency or purchase them via bank transfer through a third-party provider.
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To buy Local Stablecoins in-App from another currency
Go to Cash from the Wallet tab.
Tap the Local Stablecoin you want to buy or tap Explore other currencies to select one.
Tap Buy.
Tap Pay with and choose your preferred payment method.
Enter the amount you want to buy and tap Continue.
Review the details and any applicable fees, then tap Confirm buy. Your funds should be reflected in your wallet immediately.
For more details, visit our Help Center article on How do I buy tokens.
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To deposit Local Stablecoins with a local bank
Go to Cash from the Wallet tab.
Tap the Local Stablecoin you want to deposit, or tap Explore other currencies to select one.
Tap Buy.
Tap Pay with and choose Pay with Bank transfer.
Enter the amount you want to deposit and tap Continue. This will redirect you to the local ramp provider to finish the transaction.
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Continue transaction on the ramp provider and complete the bank transfer to deposit Local Stablecoins in your wallet.
Please note: Bank transfer payments may take up to 48 hours to be reflected in your wallet after you complete the buy.
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To withdraw Local Stablecoins
You can cash out Local Stablecoins from World App to your bank account if off-ramp services are available in your country. The entire withdrawal process is handled by a third-party provider.
Important: In some cases, you may not be able to cash out certain Local Stablecoins if no ramp providers are available. When this happens, you must first convert them to USDC or WLD before completing the transaction.
- Go to Cash from the Wallet tab.
- Tap on the Local Stablecoin you want to withdraw, then click on the three dots.
- Select Withdraw.
- Select Fiat account: Bank transfer.
- You will be redirected to a local ramp. You can continue the withdrawal via this third-party provider, inputting the details of the bank account you wish to receive the funds in.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
How do I send and receive Local Stablecoins?
You can use World App to send and receive supported Local Stablecoins on World Chain. Follow the checklists and step-by-step guides below to make sure your transfers are safe and successful.
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How to Send Local Stablecoins
Quick checklist before sending
- Confirm the username and token name with the recipient.
- Check the network is World Chain.
- Confirm that the Stablecoin is supported at the destination wallet before sending; otherwise, the funds could be permanently lost.
Steps to send
Go to Wallet and select Cash.
- Tap Send
- Choose the Local Stablecoin you’d like to send from the list.
Search for or select the username of the person you want to send funds to.
Important: Always confirm the recipient’s username before continuing. Blockchain transactions are irreversible once confirmed.
- Enter the amount you’d like to send and tap Continue.
- Review the confirmation screen carefully and make sure all transaction details are correct. When you're ready, tap Confirm send to complete the transaction.
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How to Receive Local Stablecoins
Quick checklist before receiving
Make sure the token you expect is supported in World App.
Confirm the sender will use World Chain and the correct contract address.
Steps to receive
Go to Cash from the Wallet tab.
Tap the More options (...) button.
Select Receive.
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Choose the Local Stablecoin you want to receive from the list.
If the token is not listed, it is unsupported — do not accept deposits of that token to your World App address.
Make sure World Chain is selected as the network.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
What is a Local Stablecoin?
Overview
A stablecoin is a type of cryptocurrency designed to keep its value steady over time, unlike volatile cryptocurrencies such as Bitcoin or Ethereum. Stablecoins are usually tied to a traditional asset —also known as fiat currency— such as the US Dollar (USD) or Euro (EUR).
A Local Stablecoin is a stablecoin that mirrors the value of a specific country’s official currency. For example, wARS reflects the value of the Argentine Peso (ARS). These tokens make it easier for users to transact in familiar currencies while staying on-chain.
Which Local Stablecoins are supported on World App?
You’ll find the local stablecoins supported by World App in the Cash tab of your Wallet.
You can add any supported Local Stablecoin, even if you live in a country that uses a different fiat currency.
However, you can only purchase a Local Stablecoin via bank transfer if the transfer is made in the same fiat currency. If it isn’t, you can still get the Local Stablecoin by swapping from another supported asset (such as USDC).
To add a Local Stablecoin, follow these steps:
Go to Cash from the Wallet tab.
Tap the Explore other currencies button.
Choose the Local Stablecoin you want to add.
How can I use Local Stablecoins for transactions?
Local Stablecoins work like any other cryptocurrency: they can be sent and received as long as the asset is supported by both the sender and the receiver.
Visit our Help Center articles for more information:
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
How do I pay another World wallet using Pay?
Pay allows you to send supported tokens directly to another World App wallet using a World Chain QR code. This feature is designed for payments between World App users and does not support transfers to external wallets.
Follow these steps to complete a payment:
1. Go to Wallet, then tap on the ... button.
2. Select Pay.
3. Allow camera access to continue.
4. Scan your friend’s World Chain QR code.
Note: Make sure you are scanning a valid World Chain QR code generated from another World App wallet to ensure the payment is processed correctly.
5. Select the token you want to pay with, then enter the amount and tap Continue.
6. Once you review the transaction details, select Confirm pay to process the payment.
7. Tap on Done.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
See all 12 articlesTroubleshooting & Support
I am unable to reach support and some World App functionalities have been restricted.
Why can’t I contact Support?
If you are unable to contact Support, this means that an action has been taken to restrict certain World App functionalities. As a result, Support access is no longer available.
For security and integrity reasons, we do not provide further details regarding this determination.
What can I still do in the app?
While some features are restricted, you can still use your self-custodial wallet functionalities.
Available
- Buying
- Selling
- Storing
- Sending
- Receiving
- Vault
Not Available
- Claiming WLD
- Contacting Support
- Invite Rewards
- World ID Number
- Verification
- Bank Withdrawals
Accessing your funds
To access the funds in your wallet and vaults, please ensure you are logged into your account on the correct phone.
Need help with wallet actions?
Although Support access is restricted, you can still manage your tokens using the following guides:
These articles provide step-by-step instructions to help you use your wallet functionalities.
Additional information
For further details, please refer to our Terms and Conditions.
If you would like to request data deletion, please see: How do I delete my data?. All requests are reviewed in accordance with our Privacy Notice and applicable legal obligations.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
What are some troubleshooting steps that I can take for World App issues?
We understand that encountering issues with World App can be frustrating. To help you resolve these problems quickly, we recommend you going through our troubleshooting steps. Each step is designed to address common issues and ensure that your app is running smoothly.
Let’s go through these steps together to understand what each one is trying to accomplish.
1. Disable Secondary SIM on Dual-SIM Devices
Purpose: If you’re using a dual-SIM device, it’s possible that the SIM not connected to the internet could be causing conflicts. By disabling the secondary SIM, you ensure that your device is using the correct connection for World App.
What to do: Go to your device’s settings and disable the SIM card you’re not using for data.
2. Double Check Your Internet Connection
Purpose: A stable internet connection is essential for World App to function properly. If your connection is weak, the app may not work as expected.
What to do: Ensure that you are connected to a reliable WiFi network or that your mobile data is working correctly. You can also try switching between WiFi and mobile data.
3. Verify App Source
Purpose: To ensure the security and integrity of World App, it’s important that it is downloaded from an official source, such as the App Store (iOS) or Play Store (Android).
What to do: Double-check that you downloaded the app from the official App Store or Play Store. If not, uninstall the app and reinstall it from the correct source. You can download the latest app version from here: https://world.org/?download
4. Check for Operating System Updates
Purpose: Outdated operating systems can cause compatibility issues with the app. Keeping your device’s OS up to date ensures that all features work correctly.
What to do: Go to your device’s settings, check for software updates, and install any available updates. You can verify this by authenticating in the Play Store or App Store.
5. Ensure Device Software Is Up to Date
Purpose: In addition to the operating system, your device’s software must be up to date to avoid potential conflicts or bugs.
What to do: Regularly check for and install updates for both your device’s operating system and any related software.
6. Force Quit the App
Purpose: Sometimes, apps can get stuck or unresponsive. Force quitting the app can refresh it and clear any temporary issues.
What to do: Swipe up on the app preview from the app switcher, or press the home button twice and swipe up on the app preview.
7. Switch Internet Connection
Purpose: Switching from mobile data to Wi-Fi (or vice versa) can help determine if the issue is related to your current network connection.
What to do: If you’re using mobile data, switch to Wi-Fi and see if the issue persists. If you’re on Wi-Fi, try using mobile data.
8. Deactivate Your VPN
Purpose: VPNs can sometimes interfere with app functionality, especially if the VPN’s server is experiencing issues or is in a restricted location.
What to do: Turn off your VPN and try using the app again. If the app works without the VPN, the issue may be related to the VPN service.
9. Restart Your Device
Purpose: Restarting your device can resolve many temporary glitches by refreshing the system and clearing any minor software issues.
What to do: Turn off your device, wait for about 5 minutes, and then turn it back on.
10. Wait and Try Again
Purpose: Sometimes, temporary server issues or network congestion can cause problems. Waiting a few hours before trying again can resolve these issues.
What to do: Close the app, wait for a few hours, and then reopen it to see if the issue is resolved.
11. Check if Your Android Device Is Rooted
For security reasons, World App does not support rooted Android devices. Rooting disables key protections and can expose your data and wallet to security threats.
If your device is rooted, you may see a warning and the app may not work correctly.
To fix this:
1. Unroot your device by following your device manufacturer's instructions; or
2. Use a different, non-rooted device to access World App.
3. Ensure all Android system updates are installed.
4. Reinstall World App from the Google Play Store.
5. Restart your device, then try again. If your device is no longer rooted but the issue persists, contact World App Support.
12. Check if Your iOS Device Is Jailbroken
World App requires a secure, unmodified iOS environment to function correctly. If your iPhone has been jailbroken, some built-in security protections are removed, which may put your data and wallet at risk.
If your device is detected as jailbroken, you will see a “Jailbreak detected” warning and the app may not work properly.
To fix this:
- Restore your device to its original iOS version using Apple’s official steps to remove the jailbreak; or
- Use an iPhone that has not been jailbroken to access World App.
- Make sure your device is updated to the latest version of iOS.
- Reinstall World App from the App Store.
- Restart your device and try again. If your device is no longer jailbroken but the issue continues, contact World App Support.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
How do I set a custom Transaction Relayer in World App?
What is a transaction relayer?
A transaction relayer is a communications service that broadcasts the transaction you have already signed with your own keys to the blockchain. The relayer does not take custody of your tokens or private keys. World App allows you to configure a custom transaction relayer for your transactions.
By default, your World App transactions will utilize the World Transaction Proxy, which routes them to third-party ERC-4337 bundlers (such as Pimlico or Alchemy) that support World Chain.
While many users may choose not to change this setting, those seeking additional control over how their ERC-4337 smart account transactions are submitted to the blockchain may choose to do so.
What happens if I change it?
If you set a custom relayer:
- All blockchain transactions in World App will use your selected relayer
- This includes token transfers and Mini App transactions
If your relayer is unavailable, incorrectly configured, or does not support bundler sponsored transactions (also called boosted paymasters), transactions may fail.
Please note that depending on where you or your chosen relayer operate, relayer activity can be regulated as money services or crypto-asset services. World App itself does not provide transfer services and does not intermediate or hold customer funds. If you opt to use a custom relayer, you are responsible for ensuring that the relayer meets any licensing or registration requirements in your jurisdiction.
How do I change the transaction relayer in World App?
- Navigate to the World ID tab
- Tap on Settings (gear icon)
- Select Wallet
- Open Advanced Settings
- Select Transaction Relayer
- Paste your ERC-4337-compatible relayer URL
- Save your changes
Once saved, World App will use your selected relayer for future transactions.
If the URL is invalid or not supported, you will see an error message in the app.
You can switch back to the default setting at any time.
Understanding Network Fees
Network fees fluctuate based on network congestion and are outside World App’s control.
World App displays estimated network fees. Always review the quote on-screen before approving the transaction.
Network fees are paid directly to block validators. World App does not receive or retain any pay or part of network fees. If you switch to a custom relayer, World App cannot guarantee or display how much you may be charged per transaction.
When using a custom relayer, you are responsible for configuring your relayer’s network fee policies, including any maximum fee limits.
World App does not control third-party relayers and is not responsible for transaction costs incurred through custom relayer configurations.
Support Information
- If you are using the default relayer configuration (World Transaction Proxy), World App Support can help investigate issues within the app experience.
- If you are using a custom relayer, issues related to transaction submission, delays, or failures may need to be resolved with the relayer provider you selected.
World App Support cannot troubleshoot or manage third-party relayer infrastructure.
If you’re experiencing transaction failures and are unsure whether your relayer is the cause, you can switch back to the default relayer and try again.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
How do I change the Help Center's language?
Our Help Center supports multiple languages to help users access information more easily. Please review the steps below to see how and when it's possible to change the language of the Help Center or individual articles.
Supported Languages
These are the languages currently available in our Help Center:
- Chinese (Traditional)
- English (United States)
- English (UK)
- German
- Indonesian
- Italian
- Japanese
- Korean
- Polish
- Portuguese (Portugal)
- Spanish (Latin America)
- Spanish (Spain)
- Thai
How to Change the Language
No matter how you access the Help Center, you can switch to a supported language using the language menu at the top right of the page or article.
Look for the language selector in the top right corner.
Click the menu and select your preferred language.
The page or article will reload in the chosen language.
This works when you are:
Browsing the Help Center in World App (mobile or web).
Accessing the Help Center via a web browser at support.world.org.
Opening an article through chat links.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
My search didn’t return any results, what can I do?
You may have arrived here by mistake or through an automatic help trigger. This might be caused by:
- An unexpected search term.
- A technical error or misclick.
- A link from inside the app that didn’t load as expected.
Try the following tips to improve your search:
- Check your spelling – even a small typo can change results.
- Use different keywords – try synonyms or simpler terms.
- Use fewer words – one or two keywords often work better than full sentences.
- Avoid special characters – stick to plain letters and numbers.
If you can’t find what you’re looking for, here are some options:
- Browse our Help Center: https://support.world.org/
- Contact our Support team to request assistance.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
How can I check the status of World App and its features?
World App may encounter occasional issues resulting in certain features being temporarily unavailable. To stay informed about the status of World App and its specific features like Account Creation and Withdrawals, please visit the dedicated status page.
By accessing the status page, you can obtain real-time updates on any ongoing service disruptions or maintenance activities. This will help you stay informed about the current operational status of World App. We apologize for any inconvenience caused and appreciate your understanding.
For more detailed information regarding the status of World services, please visit https://status.world.org.
Why is my World App feature not available in my country?
Features available to you will appear in your app. If something is grayed out or shows a Coming Soon message, it is not yet available in your region.
Feature availability can vary due to different factors, such as:
- Local regulations and partnerships in a region
- Compliance requirements differ
- Product rollouts happen in phases
Unfortunately, we cannot provide specific timelines for feature launches. Ensure your app is updated to the latest version, and check that your location settings are accurate so you're able to see the features available in your region as they become available.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article’s English version if any discrepancies occur.
See all 9 articlesWithdrawals
I'm having issues with transferring to centralized exchanges and withdrawing from my Vault.
If you're experiencing issues moving funds from your World App, select the scenario that best matches your situation below.
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Issues Transferring to a Centralized Exchange
My transaction shows as completed, but the funds have not arrived
Transactions marked as Completed in World App and/or on the blockchain may take some time to appear in the destination wallet or address.
Please allow up to 48 hours and check again. If the funds have not arrived after this period, contact the destination wallet or centralized exchange’s support team for further assistance.
What should I do if I sent funds to a Centralized Exchange?
If you’ve sent funds from your World App to a Centralized Exchange, contact the exchange directly for assistance in recovering the transaction. Once funds are sent, only the recipient can retrieve them, depending on the exchange’s token recovery policy and supported networks.
To avoid issues in the future, always make sure that the asset and network are supported before making transfers. Sending unsupported tokens may result in permanent loss of funds.
Learn more: What cryptocurrencies or tokens are supported on World App?For more information, please visit: Can I retrieve my funds that were sent out from my World App to an external address?
Why can't I send crypto if my balance seems sufficient?
If your available balance appears lower than expected, check if your funds are in your Vault. You'll need to withdraw them before proceeding with the transaction.
-
Issues Withdrawing from My Vault
How does the Vault withdrawal process work?
When you withdraw from your Vault, the funds are transferred to your Spending account immediately after you confirm the withdrawal.
If you do not see your funds available to send, check whether they are still stored in your Vault.
For more information, please visit: What is Worldcoin Vault?
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Airdrop Claimed to Vault
How do I access Airdrop funds if they were claimed to my Vault?
If your WLD Airdrop was sent to your Vault, you'll need to withdraw the funds before accessing them. For future Airdrops, you can change the destination before claiming.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
How do I withdraw tokens?
Depending on your location, you can withdraw funds from your World Wallet by transferring them either to a fiat account (such as a bank account or card) or to a crypto app. Follow the instructions below for each method.
Before you withdraw, keep in mind:
Fees: You can review any applicable fees in the withdrawal flow before confirming. Fees vary by provider and are displayed in-app to help you compare options. Providers with lower fees may appear first.
KYC: Some off-ramp providers may require identity verification (KYC) to activate your account and comply with local regulations.
Privacy: If you withdraw to a fiat account, you’ll be redirected to a third-party provider. Any personal information you provide during that flow is collected and processed by the provider. World App does not receive or store your identity documents or other PII submitted to the provider.
Choose a withdrawal method:
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Withdrawing Funds to a Fiat Account (Bank Account, Card, PayPal, etc.)
When withdrawing to a fiat account, you will be redirected to a third-party provider to complete the transaction. (Neither the World Foundation nor TFH control, endorse, or are responsible for your transactions with third-party providers.)
To withdraw funds to a bank account or card:
1. Go to Wallet, then tap on the More options (...) button.
2. Select Withdraw.
3. Tap on the token that you wish to withdraw.
4. Select Fiat account.
5. Fill in the amount that you'd like to withdraw, and choose your preferred withdrawal method (provider). Then, tap Continue.
6. You will be redirected to the off-ramp provider withdrawal flow on an external website. Follow the instructions to continue.
7. Tap the Confirm withdrawal button to confirm the transaction.
8. Tap Done to exit.
Note: The transaction can take up to 3 business days to complete. -
Withdrawing Funds to a Crypto App
You may withdraw funds to a crypto app if it's supported by a compatible network.
1. Go to Wallet, then tap on the ... button
2. Select Withdraw.
3. Tap on the token that you want to withdraw.
4. Choose Crypto app.
5. Select the Network, then the Crypto App where you would like to transfer to
6. Enter the wallet address where you wish to transfer, then Continue.
7. Fill in the amount that you'd like to withdraw, then Continue.
8. Tap the Confirm button to proceed with the withdrawal transaction.
9. Tap Done to exit.
Note: The transaction can take up to 3 business days to complete.
Please note: Transactions marked as completed in World App or on the blockchain may not immediately appear as completed in external destinations such as wallets or centralized exchanges. Please allow up to 48 hours and check again. If the funds have not arrived after this period, contact the destination wallet or exchange’s support team for further assistance.
If you have questions about your transaction, contact the provider directly. If you need help with a withdrawal, you may be asked which off-ramp provider processed your transaction. See: In order to receive support, how do I check which off-ramp provider performed my withdrawal?
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
How do I close my Virtual Account?
A Virtual Account is linked to your World Wallet. If you no longer need it, you can close it through World App.
Closing a Virtual Account means the account will no longer accept deposits, and you will need to create a new one if you want to receive deposits again.
Steps to close your Virtual Account
Go to the Wallet tab and select Bank account.
- Choose the account you want to close by tapping on the Details button.
- Select the gear icon (⚙️).
- Tap Remove Account.
- A message will appear letting you know that once the account is closed, any incoming direct deposits will be returned. Tap Yes to confirm.
You’ll see a confirmation message once the process is complete.
Important things to know
Once closed, your Virtual Account cannot be reactivated.
If you need to receive payments again, you must create a new account.
Pending transfers sent to a closed account will fail and be returned to the sender.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
How do I deposit into my Virtual Account?
Depositing assets into your Virtual Account is simple: You can receive funds by sharing your account details. Any supported funds deposited will be converted and reflected in your World Wallet balance into the corresponding digital asset for your account type.
Note: The steps below vary depending on your account type and location.
How to receive deposits
USD Virtual Account
- Head to the Wallet tab and select Virtual account.
- Choose the account where you want to receive funds and tap on Account Details.
- You can also tap Share details to send your account information through other channels (e.g., email, chat).
You’ll receive a notification in the app as soon as the funds are deposited.
Ripio Virtual Accounts in Argentina, Colombia, and Mexico
How to receive funds (Pay In)
- Go to the Wallet tab and select Virtual Account.
If you have more than one Virtual Account, tap the currency in the top left to change it from US Dollars to ARS.
Tap Account Details to view your local account identifier (e.g., CVU for Argentina, BreB for Colombia, CLABE for Mexico).
- Copy your local account identifier or tap Share All Details.
- Ask your bank or payer to send a transfer in your local currency to your account identifier.
- Once received, funds are automatically converted into the corresponding digital asset and added to your wallet. Check your app for the current minimum transfer amount. No fees currently apply.
How to withdraw funds (Pay Out)
- Go to the Wallet tab.
- Tap Send or Withdraw.
Select your local digital asset.
Select bank transfer.
- Enter your local account identifier as the destination.
Confirm the amount and complete the withdrawal. Your digital assets will be converted to local currency and sent to your bank. No fees currently apply.
How deposits are processed
When assets are sent to your Virtual Account, they are handled by our trusted providers:
USD Virtual Account
- Lead Bank: issues your account details for receiving deposits.
- Bridge: converts your deposit from fiat (US dollars) into USDC and deposits the USDC into your World Wallet.
Ripio Virtual Accounts in Argentina, Colombia, and Mexico:
- Ripio: processes your deposits and withdrawals, and converts between your local currency and the corresponding digital asset.
Important:
- If you are sending money from your own bank account, the name on your bank account must match the name on your Virtual Account in World App.
- Processing times vary depending on your bank and when the payment is sent, usually taking 1–3 business days.
Frequently Asked Questions (FAQ)
My funds are missing or haven’t arrived in my account.
If you don’t see your funds, please contact the Support Team directly through World App, so we can investigate.
- If the transfer came from your bank account, ask your bank for a Trace ID.
- Sharing this information with us will help us locate your transaction faster.
When will my funds arrive?
- ACH transfers: Usually take 1–3 business days. If it’s a same-day ACH sent before 4 p.m. EST, it should arrive that same day.
Wire transfers: They’re usually completed within a few hours and always the same day if sent before 5 p.m. EST.
Why was my Virtual Account deposit rejected?
Here are the common reasons for a rejected deposit:
- Incorrect account or routing number
- Unsupported currency
- Person-to-person transfer attempted (only institutional deposits allowed)
- Sender bank restrictions
- Name mismatch between sender and account holder
Rejected funds are typically returned to the sending account within 3-5 business days.
What is the minimum amount that I can send or receive?
The minimum amount depends on your account type. For USD Virtual Accounts: $1 USD. For Ripio Virtual Accounts (Argentina, Colombia, and Mexico), check your app for the latest minimum amounts.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
How do I create a Virtual Account?
A Virtual Account lets you receive money from businesses, or your own bank directly, and it is converted into the corresponding digital asset and deposited into your World Wallet.
Creating your Virtual Account only takes a few steps:
- Go to the Wallet tab.
- Select Virtual account; it should appear as “Set Up” if you do not have an account.
3. Select the Create virtual account button.
- Choose the currency you prefer.
5. Select one of the verification options and tap Continue. Then, follow the steps to complete the KYC verification process.
6. Once your ID verification has been completed, your Virtual Account will be created once approved. To view your account details, select Account details.
The Virtual Account is active right away, so you can start sharing it with your employer, businesses, or use it to fund your own wallet.
Things to keep in mind
- Each Virtual Account is unique to you and linked to your World Wallet.
- You can create multiple accounts.
- Only supported currencies and regions are available; check your app for the latest list.
- Transfers sent to your Virtual Account are converted into the corresponding digital asset and reflected in your World Wallet balance.
For more details about Virtual Accounts and how they work, please visit our Help Center article: What is a Virtual Account?
For more details about transactions with Virtual Accounts: How do I deposit into my Virtual Account?
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
What is a Virtual Account?
A Virtual Account lets you receive funds into your World Wallet. Supported funds are automatically converted into the corresponding digital asset for your account type.
Virtual Accounts are available in two types, depending on your location. USD Virtual Accounts receive US dollars via bank transfer, are powered by Lead Bank (account issuance) and Bridge (conversion to USDC), and support paycheck and employer deposits.
Ripio Virtual Accounts receive local currency via your country's local payment network, are available in Argentina, Colombia, and Mexico, powered by Ripio, and do not support paycheck or employer deposits.
This means:
- You can receive business payments. USD Virtual Account holders can also receive paycheck and employer deposits. This is not available for Ripio Virtual Accounts.
- You can fund your World Wallet by sending money from your own bank account.
Note: Supported currencies depend on your location. Check your app for the latest availability.
How it works
USD Virtual Account
The flow of funds is simple:
- Money is sent to your virtual account number.
- Lead Bank (the provider) receives the transfer.
- The money is converted into stablecoins (USDC) by Bridge.
- The USDC is added to your World Wallet on World Chain.
Ripio Virtual Accounts in Argentina, Colombia, and Mexico
This section applies to users in Argentina, Colombia, and Mexico.
If you have a local Virtual Account, your account uses a local account identifier assigned through your country's payment network. The flow of funds is:
- Your local currency is sent to your local account identifier from a local bank or payment provider.
- Incoming funds are automatically converted into the corresponding digital asset and added to your World Wallet.
- You can also withdraw your digital assets to a supported bank account through the Withdraw option in the Wallet tab in your World App. Your assets will be converted back to local currency on the way out.
- This account is powered by Ripio. A Ripio account and local residency documentation are required to open one.
| Account Type | Currency | Digital Asset | Account Identifier(s) |
| USD Virtual Account | USD | USDC | Account Number + Routing Number |
| Argentina Virtual Account | ARS | wARS | CVU (Clave Virtual Uniforme) |
| Colombia Virtual Account | COP | wCOP | BreB |
| Mexico Virtual Account | MXN | WLD | CLABE |
Frequently Asked Questions (FAQ)
What are the main benefits of a Virtual Account?
Virtual Accounts are useful in different situations:
- Receive payments into your wallet through your Virtual Account.
- Business payments: Receive payments from companies. Keep in mind that person-to-person transfers are not yet supported.
- Self-funding: Move money from your own bank account to your World Wallet easily.
If I have a question about a payment. How can I contact support?
Our Support Team is here to help you make the most of your Virtual Account. We can assist you with:
- Explaining what it is and how it works.
- Guidance on creating or closing your Virtual Account.
- Questions about supported currencies and available use cases.
- Support with the transfers or deposits status.
Can I have more than one Virtual Account?
Yes, it is possible to have more than one account.
If you need help, please contact our Support Team directly through World App. Please avoid contacting the banking partners directly, as they are not best suited to help you in the first instance.
If you need more information, check these articles out:
- How do I create a Virtual Account?
- How do I deposit into my Virtual Account?
- How do I close my Virtual Account?
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
See all 7 articlesAccount & Login
I'm having trouble logging in to my account.
1. If you're having trouble logging in, first make sure that:
- You only have one verified account.
- You only have one account linked to your device.
As a security measure, our app does not allow you to own multiple accounts.
2. Try to fully quit the app and reopen.
3. Find and download the latest app update.
Restoring Access
You can also try restoring your account using any login method previously saved in your World App account settings.
Before attempting any recovery steps, we recommend ensuring that you have saved at least one login method in your account settings. More details about login methods can be found in this article: How do I sign in to my account?
Important: Only reinstall the app if Support specifically instructs you to do so. Deleting and reinstalling the app may interfere with account recovery and could cause additional access issues.
Remember that, if you delete the app without first setting up a login method, there will be no way to recover your World App account. We strongly recommend adding at least one login method before taking further action.
To restore account access on a new device, please follow the instructions in this article: How do I successfully move my account to a new phone?
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
How do I sign in to my account?
Overview
World App now uses new login methods designed to make regaining access to your account more secure and reliable.
You can now log into World App using one of three methods:
- Passkey
- Google account
- Apple account (iOS only for now)
These new login methods replace the previous recovery system, which relied on backups stored in iCloud or Google Drive. While the older system used a backup file to restore your account, the new system uses secure login methods to unlock an encrypted backup of your data.
About World App Login
World App’s new login options are powered by trusted third-party providers (Apple, Google, and the passkey standard).
- In essence, this new system wraps an encrypted backup of your self-custodial data to be able to recover it. Most importantly, the key and the lock are stored separately, with completely different entities.
- Your encrypted backup is stored with Nethermind, a cloud storage provider. Nethermind cannot read the contents of your backup because it’s encrypted.
- Passkeys come from a new internet standard as a simpler and more secure alternative to passwords. With World App, your passkey is both your authentication and your encryption key. This is particularly important because with World App you hold your keys.
- When using trusted third-party providers such as Apple or Google, a key that decrypts your backup is stored in the secure computation engine of Turnkey, a wallet backup provider.
Login Methods
You’ll be prompted to choose a login method when you create a World App account. If you wish to make changes, you can do so anytime from your Settings.
You can add more than one login method. Simply choose the options that work best for you. You can always remove any of these login methods at a later time.
Adding more login methods provides resilience should you lose access to one of your methods.
Passkey
Passkeys let you sign in quickly and securely using your face, fingerprint, or device PIN, without needing a password.
With a passkey:
- Your private decryption keys are stored securely on your device.
- Only you can access your account using your biometric data or device credentials.
- Your passkey is managed by your operating system or by the Credential Manager of your choice.
Please note: not all devices support passkeys. If your device doesn’t, you can use one of the other available login methods.
To create a passkey:
- Open your World App Settings (Gear icon).
- Tap on Account.
- Select Passkey.
- Follow the prompts to save your passkey on your device.
- Once created, you’ll be able to sign in using your biometric authentication (e.g., Face ID or fingerprint).
Google Account
To add a Google account as a login method:
- Tap the Google Account button
- Follow the prompts to link your Google account to your device.
- Once set, it can be used to sign into your World App account.
Apple Account
To connect your Apple account:
- Tap on Apple.
- Tap the Continue prompts until the option to choose an account appears.
- You can choose the “Hide my email” option if available. World App does not require email addresses to work.
- Choose the desired account and wait until the login action is completed.
Transferring Between iOS and Android
Transferring your World App account between iOS and Android is now possible. We recommend doing this by setting up a Google login method. Once you have a Google login method set up in your existing device, simply log in with the same account in your new device.
Important Notes
- We recommend adding a login method as soon as possible.
- Using World App without a login method is possible, but not recommended. If you don’t set up a login method for your account, you’re at risk of:
- Losing access to your World App account if you switch phones or lose your device, including all access to your funds.
- Losing access to your World ID.
- If you are an advanced user, you may also want to export your wallet key as well.
- Our Support team does not have access to user passkeys or login methods, so they’re unable to assist with account recovery if you lose access to your login details. World App is a self-custodial wallet. The World App team does not have access to your wallet keys or your account backup.
-
If you want to move your World App access to a new device, you can log in using any of the login methods previously saved to your account. Keep in mind that passkeys cannot be used for cross-platform recovery at this time (for example, a passkey created on an iOS device cannot be used on an Android device).
Frequently Asked Questions (FAQ)
If I lose all my login methods, can you help me get access to my account?
Unfortunately, if you lose access to all of your login methods and your current device, it will not be possible to regain access to your account. Because World App is a self-custodial wallet, neither the World App team nor any other provider has access to your wallet keys or your encrypted account backup.
Why do I need to add a passkey first on my iOS device?
Due to some temporary system limitations, at the moment it’s only possible to add other login methods on iOS after adding a passkey. This limitation does not apply to Android.
What happens to my old Google Drive / iCloud backup?
After you upgrade to the new system, these backups get disabled and scheduled for deletion. You can still use them for a limited period of time to log back into World App should you lose access to your login methods.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
How do I manage price alert notifications in World App?
World App includes price alert notifications to help you stay informed about significant token price movements. These alerts cover changes to Worldcoin and other tokens you hold in your World wallet.
What are Price Alerts?
If you've enabled push notifications for World App, you'll automatically receive price alerts when there are significant price changes in:
- Worldcoin (WLD).
- Other tokens where you hold a balance in your World wallet.
These alerts are designed to give you timely updates about meaningful price movements. There's no need to manually check the app to view these updates.
How do I turn these notifications off?
To stop receiving price alerts, you'll need to turn off push notifications for World App through your device settings, or on the Settings page of the app.
Select one of the tabs below to see how to turn off notifications.
In World App
1. Head to the Settings (⚙️) page
2. Select Notifications to manage World App notifications
3. Then toggle off Push notifications
On your Android device
1. Go to Settings
2. Tap Apps
3. Select World App
4. Tap on Notifications
5. Turn off all notifications
On your iOS device
1. Open your device Settings
2. Tap Notifications
3. Select World App
4. Toggle off Allow Notifications
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
How do I successfully move my account to a new phone?
If you're switching to a new device and want to ensure a smooth transition of your account without issues, follow these steps:
Before Switching Phones
1. Add a login method to your account.
Add at least one login method to your account on your old phone.
This ensures your account details are saved securely and can be restored on your new device.
Important: If you switch to a new phone without first setting up at least one login method, there will be no way to recover your account later. We strongly recommend adding a login method before moving to your new device.
2. Remove World App from your old phone.
Delete World App from your old phone. Only do this once you're completely sure that you have successfully added at least one login method to your account.
Warning
-
World App does not have access to your password, passkeys, or private keys.
Recovery is only possible if you have added at least one login method to your World App account. -
If you're using an Apple passkey as a login method and you're moving your account to an Android device:
- Please note that Apple passkeys do not work on Android devices. This means you won’t be able to use your Apple-generated passkey to log in on an Android phone.
- Before switching devices, make sure you have at least one other login method added to your World App account so you don’t lose access.
Move Your Account to a New Phone
Follow the steps listed below once you install World App on the new device.
1. Open World App and Select Log In.
After ticking the box accepting Terms and Conditions, always choose the option to log in to an existing account. It is very important that you do not select Sign up, which will force you to create a new account and prevent you from restoring your old account.
2. Choose a Login Method.
Select the applicable method you'd like to use for restoration from the list provided, and follow the screen prompts to complete the login process.
3. Restore Access.
If your chosen method is found to be linked to an existing World App account, your account will be restored on your new device.
Troubleshooting
For detailed instructions on resolving common login issues, please refer to the troubleshooting section at the bottom of this article: How do I sign in to my account?
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
How do I create a username?
Overview
Usernames are an easy way for your friends to find you on World App. Once you have chosen one, it will appear in the World ID tab.
Username Benefits
By having a username, your friends can quickly find you in World App. You can interact with other app users through quick transactions or by chatting with them.
Username Creation
The username can be chosen when you create a World App account. If you already have an account, the app will prompt you to choose one.
Your username can be whatever you want, as long as it complies with our Username Policy. However, the username needs to be available so you’re able to claim it as yours.
Usernames must also be in lowercase, start with a letter, and be between 4 and 13 characters long.
If you're not satisfied with your username, don't worry—you can easily update it by following the instructions provided at the end of this article.
Creating a Username
Follow the screen instructions when creating a World App account, which will lead you to the following screen:
Type in your desired username to check if it’s available.
As an unverified user, a 4 digit code will be appended to your username. You can select a specific digit combination if it’s available.
Once you have chosen an available username, press Confirm to complete the World App account creation process.
Updating the Username
You can update your username by following these steps:
1. Tap the Gear icon on your World App to open the Settings menu
2. Select World ID
3. Tap the Username option to choose a new one.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
How do I update my account settings?
To access your account settings:
1. Select World ID in the menu bar.
2. Then select the Gear icon in the top corner of your screen.
To update your phone number:
1. Tap Contacts.
2. Select Your Number.
3. Edit your phone number and follow the on-screen steps.
You may receive a text message (SMS) to verify the change. The 6-digit verification code should auto-populate in the app.
To update your account backup/login methods:
1. Tap Account.
2. Select the desired backup or login method to enable or disable it.
To update your username:
1. Tap World ID.
2. Select Username and change to your preferred one, if available.
To change your notification preferences:
1. Tap Notifications.
2. Choose which notifications you want to enable or disable.
Alternatively, you can find the notification settings by tapping the bell icon in the top corner of the app’s home page.
To see or request legal or privacy information:
On Android:
Tap Privacy to view privacy-related information.
Tap Resources & Legal to access legal documents and resources.
On iOS:
Tap Privacy & Legal to view both privacy and legal information.
Select the relevant option.
To enable Face ID, fingerprint, or device authentication to open the app:
On iOS devices:
Tap Privacy & Legal.
Select Enable Face ID.
Follow the on-screen instructions to complete the setup.
On Android devices:
Tap Privacy.
Toggle Enable authentication to turn on biometric authentication (fingerprint or device authentication).
To update the language:
Your World App follows your device’s language settings. To update the language in the app, change the language on your device, then close and reopen World App for the new settings to take effect.
To manage Mini Apps settings:
- Tap Apps.
Manage your Mini Apps and their permissions, including notifications.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
See all 10 articles