Overview
World App now uses new login methods designed to make regaining access to your account more secure and reliable.
You can now log into World App using one of three methods:
- Passkey
- Google account
- Apple account (iOS only for now)
These new login methods replace the previous recovery system, which relied on backups stored in iCloud or Google Drive. While the older system used a backup file to restore your account, the new system uses secure login methods to unlock an encrypted backup of your data.
About World App Login
World App’s new login options are powered by trusted third-party providers (Apple, Google, and the passkey standard).
- In essence, this new system wraps an encrypted backup of your self-custodial data to be able to recover it. Most importantly, the key and the lock are stored separately, with completely different entities.
- Your encrypted backup is stored with Nethermind, a cloud storage provider. Nethermind cannot read the contents of your backup because it’s encrypted.
- Passkeys come from a new internet standard as a simpler and more secure alternative to passwords. With World App, your passkey is both your authentication and your encryption key. This is particularly important because with World App you hold your keys.
- When using trusted third-party providers such as Apple or Google, a key that decrypts your backup is stored in the secure computation engine of Turnkey, a wallet backup provider.
Login Methods
You’ll be prompted to choose a login method when you create a World App account. If you wish to make changes, you can do so anytime from your Settings.
You can add more than one login method. Simply choose the options that work best for you. You can always remove any of these login methods at a later time.
Adding more login methods provides resilience should you lose access to one of your methods.
Passkey
Passkeys let you sign in quickly and securely using your face, fingerprint, or device PIN, without needing a password.
With a passkey:
- Your private decryption keys are stored securely on your device.
- Only you can access your account using your biometric data or device credentials.
- Your passkey is managed by your operating system or by the Credential Manager of your choice.
Please note: not all devices support passkeys. If your device doesn’t, you can use one of the other available login methods.
To create a passkey:
- Open your World App Settings (Gear icon).
- Tap on Account.
- Select Passkey.
- Follow the prompts to save your passkey on your device.
- Once created, you’ll be able to sign in using your biometric authentication (e.g., Face ID or fingerprint).
Google Account
To add a Google account as a login method:
- Tap the Google Account button
- Follow the prompts to link your Google account to your device.
- Once set, it can be used to sign into your World App account.
Apple Account
To connect your Apple account:
- Tap on Apple.
- Tap the Continue prompts until the option to choose an account appears.
- You can choose the “Hide my email” option if available. World App does not require email addresses to work.
- Choose the desired account and wait until the login action is completed.
Transferring Between iOS and Android
Transferring your World App account between iOS and Android is now possible. We recommend doing this by setting up a Google login method. Once you have a Google login method set up in your existing device, simply log in with the same account in your new device.
Important Notes
- We recommend adding a login method as soon as possible.
- Using World App without a login method is possible, but not recommended. If you don’t set up a login method for your account, you’re at risk of:
- Losing access to your World App account if you switch phones or lose your device, including all access to your funds.
- Losing access to your World ID.
- If you are an advanced user, you may also want to export your wallet key as well.
- Our Support team does not have access to user passkeys or login methods, so they’re unable to assist with account recovery if you lose access to your login details. World App is a self-custodial wallet. The World App team does not have access to your wallet keys or your account backup.
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If you want to move your World App access to a new device, you can log in using any of the login methods previously saved to your account. Keep in mind that passkeys cannot be used for cross-platform recovery at this time (for example, a passkey created on an iOS device cannot be used on an Android device).
Frequently Asked Questions (FAQ)
If I lose all my login methods, can you help me get access to my account?
Unfortunately, if you lose access to all of your login methods and your current device, it will not be possible to regain access to your account. Because World App is a self-custodial wallet, neither the World App team nor any other provider has access to your wallet keys or your encrypted account backup.
Why do I need to add a passkey first on my iOS device?
Due to some temporary system limitations, at the moment it’s only possible to add other login methods on iOS after adding a passkey. This limitation does not apply to Android.
What happens to my old Google Drive / iCloud backup?
After you upgrade to the new system, these backups get disabled and scheduled for deletion. You can still use them for a limited period of time to log back into World App should you lose access to your login methods.
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