A Virtual Account lets you receive funds into your World Wallet. Supported funds are automatically converted into the corresponding digital asset for your account type. 

Virtual Accounts are available in two types, depending on your location. USD Virtual Accounts receive US dollars via bank transfer, are powered by Lead Bank (account issuance) and Bridge (conversion to USDC), and support paycheck and employer deposits. 

Ripio Virtual Accounts receive local currency via your country's local payment network, are available in Argentina, Colombia, and Mexico, powered by Ripio, and do not support paycheck or employer deposits.

This means:

• You can receive business payments. USD Virtual Account holders can also receive paycheck and employer deposits. This is not available for Ripio Virtual Accounts.
• You can fund your World Wallet by sending money from your own bank account.

Note: Supported currencies depend on your location. Check your app for the latest availability.

How it works

USD Virtual Account 

The flow of funds is simple:

1. Money is sent to your virtual account number.
2. Lead Bank (the provider) receives the transfer.
3. The money is converted into stablecoins (USDC) by Bridge.
4. The USDC is added to your World Wallet on World Chain.

Ripio Virtual Accounts in Argentina, Colombia, and Mexico

This section applies to users in Argentina, Colombia, and Mexico.

If you have a local Virtual Account, your account uses a local account identifier assigned through your country's payment network. The flow of funds is:

• Your local currency is sent to your local account identifier from a local bank or payment provider.
• Incoming funds are automatically converted into the corresponding digital asset and added to your World Wallet.
• You can also withdraw your digital assets to a supported bank account through the Withdraw option in the Wallet tab in your World App. Your assets will be converted back to local currency on the way out.
• This account is powered by Ripio. A Ripio account and local residency documentation are required to open one.

Frequently Asked Questions (FAQ)

What are the main benefits of a Virtual Account?

Virtual Accounts are useful in different situations:

• Receive payments into your wallet through your Virtual Account.
• Business payments: Receive payments from companies. Keep in mind that person-to-person transfers are not yet supported.
• Self-funding: Move money from your own bank account to your World Wallet easily.

If I have a question about a payment. How can I contact support? 

Our Support Team is here to help you make the most of your Virtual Account. We can assist you with:

• Explaining what it is and how it works.
• Guidance on creating or closing your Virtual Account.
• Questions about supported currencies and available use cases.
• Support with the transfers or deposits status.

Can I have more than one Virtual Account?

Yes, it is possible to have more than one account.

If you need help, please contact our Support Team directly through World App. Please avoid contacting the banking partners directly, as they are not best suited to help you in the first instance.

If you need more information, check these articles out: 

• How do I create a Virtual Account?
• How do I deposit into my Virtual Account?
• How do I close my Virtual Account? 

Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.