One of the measures implemented to protect your account and personal information is limiting each device to a single World App account.
The limitation of one account per device is a crucial security measure designed to protect your personal information, prevent fraud, and ensure that each user’s account remains secure and verified. We understand that this may cause some inconvenience, but it’s a necessary step to maintain the safety and integrity of our platform.
What to Do If You Encounter Issues with Multiple Accounts
If our system detects that your device has been previously associated with another World App account, you may encounter issues when trying to log in or verify a new account. Here’s what you can do:
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Log in to Your Verified Account:
- If you already have a verified account, please log in to that account. This ensures that you continue using the account that is already tied to your device.
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Restore Your Existing Account:
- If you’ve lost access to your verified account, try restoring it. You can do this by following the standard recovery steps with backup options you’ve previously set up.
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