World Help Center

Why can I only have one account linked to my device?

One of the measures implemented to protect your account and personal information is limiting each device to a single World App account.

The limitation of one account per device is a crucial security measure designed to protect your personal information, prevent fraud, and ensure that each user’s account remains secure and verified. We understand that this may cause some inconvenience, but it’s a necessary step to maintain the safety and integrity of our platform.

 

1. Security of Your Account

The primary reason for limiting one account per device is to ensure the security of your World App account. Allowing multiple accounts on a single device can create vulnerabilities, such as unauthorized access, data breaches, or account compromise. By restricting devices to a single account, we reduce these risks and help ensure that your account remains secure.

 

2. Prevention of Fraudulent Activity

Limiting accounts per device also helps prevent fraudulent activities, such as creating multiple accounts to exploit promotions or bypass security protocols. This limitation ensures that each user interacts with World App in a fair and secure manner.

 

3. User Verification

To have access to all of the app's features, World App requires verification to ensure that each account is tied to a unique individual. By restricting devices to a single account, we can better enforce this verification process, ensuring that each user is properly verified and that their account is secure.

 


 

What to Do If You Encounter Issues with Multiple Accounts

If our system detects that your device has been previously associated with another World App account, you may encounter issues when trying to log in or verify a new account. Here’s what you can do:

  1. Log in to Your Verified Account:

    • If you already have a verified account, please log in to that account. This ensures that you continue using the account that is already tied to your device.
  2. Restore Your Existing Account:

    • If you’ve lost access to your verified account, try restoring it. You can do this by following the standard recovery steps with backup options you’ve previously set up.

Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.

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