With Orb Delivery, an Operator brings an Orb to your location so you can complete World ID verification without visiting a fixed Orb site. You choose a time slot that works for you, and a verified Operator arrives with the Orb during your booked window.

Orb Delivery is currently available in select cities and to eligible users only.

Before you start

• Orb Delivery is currently only available in San Francisco, California.
• This option is for humans who have not already verified their World ID at an Orb.
• You must enable World App location permissions to access this feature.
• You can only have one active order at a time.

What to expect from your session

An Operator will arrive at your location during your booked time window, carrying an Orb. The verification itself takes just a few minutes per person.

Where the meeting happens

• The Operator will not enter private homes or apartments.
• If you're at a home address, plan to meet at your front door or building entrance.
• If you're in an apartment building or hotel, the lobby works well as a meeting point.
• The Operator may call you through the app when they're on their way or nearby — calls are anonymous, and your phone number is not shared.

How to set yourself up for a successful scan

• Find a spot with good, even lighting — avoid standing directly in front of a bright window or in strong sunlight, as this can affect the scan
• Make sure there's enough room to stand comfortably in front of the Orb
• Have your World App open and ready when the Operator arrives
• If you're booking for a group, note that up to 5 people can verify in a single session

How to order an Orb delivery

1. In your World App, tap the World ID tab and open your Settings (gear icon).
2. Tap the Verify humanity banner at the top of your settings screen.
3. Go to Find an Orb.
4. Allow location to continue.

5. Tap the Orb Delivery option.

6. Enter or search your delivery address.

7. Confirm your address to continue.

8. Select a date and time.

9. Enter the number of humans who wish to verify their World ID with the Orb. Maximum 5 humans per session.

10. Allow notifications when prompted.

11. Add your phone number to receive a verification code and allow the Operator to reach you.

12. An SMS code will be sent to your number. Enter it to continue.

13. Review your details and tap Confirm order.

14. Wait for the order confirmation screen to complete your booking.

15. Once the Operator arrives, you'll receive a notification. Tap Start verification to begin.

You can find more details about the Orb verification experience in this article: How do I get verified at an Orb location without staff? 

Frequently Asked Questions

Can I contact the Operator?

Yes. Calls are made through the app, and your number is not shared.

Can I cancel my order?

Yes. You can cancel your order before the Orb is delivered to you.

Please note:

• Canceled orders count toward your weekly limit
• You can make up to 3 booking attempts per week

Why don’t I see Orb Delivery?

You may not see this option if:

• The feature is not available in your area
• Location permissions are disabled
• There are no available time slots

How can I prepare for the Orb verification?

See the What to expect from your session section above. For more details on the verification process itself, see:  What should I expect when getting my World ID verified at an Orb location?

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