If you cannot reach support, then unfortunately, it has been decided that we can no longer extend our services to you at this time. Therefore, your access to some app functionalities has been restricted.
Available | Not Available |
---|---|
Buying |
Claiming WLD |
Selling | Contacting Support |
Storing | Invites Rewards |
Sending | World ID Number |
Receiving | Verification |
Vault | Bank Withdrawals |
To access the funds in your wallet and vaults, please ensure you're logged into your account on the correct phone.
For further details, please refer to our Terms and Conditions.
If you wish to apply for data deletion, follow the steps indicated in our Help Center article.
We are not able to disclose the reason or outcome of our internal team investigation.
You will no longer be able to contact our Support Team and will only have self custodial wallet functionalities.
Please familiarize yourself with the Help Center articles listed below as our Support Team can no longer assist you:
- Sending Tokens: https://support.world.org/hc/en-us/articles/11499161732755
- Receiving Tokens: https://support.world.org/hc/en-us/articles/32657642826003
- Supported World App Tokens: https://support.world.org/hc/en-us/articles/18977399132947
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.