You can choose to either delete your entire account or merely delete optional data.

What is the difference between account deletion and optional data deletion?

• Account deletion deletes your full World App account including any private keys and will make your World App, World ID, and any WLD unusable. 
• Profile Data Deletion deletes optional data from the World App backend, but allows you to continue using World App with less data.

Option A - Deleting your account

• Closing your World App and World ID is permanent and cannot be undone. Please review this guide carefully before proceeding.
• If you need to delete an unverified World ID or cannot access your account, please contact World App Support for help.

Before deleting your account, make sure you complete the following steps:

• Backup any important information you might need later (e.g., username, app settings).
• Cash out or transfer any balances if future World App financial features apply to you.
• Review any pending activity in the app and ensure it’s completed or canceled.
• Turn off optional features like push notifications if you want to stop receiving messages immediately.

Once you request deletion, the following happens:

• World App Profile: Your username and phone number will be permanently deleted.
• Orb Verification: Your proof of ownership for World ID will be deleted.
• Device Data: NFC identifiers and device IDs tied to your World ID are removed.
• Local Storage: All app data saved on your phone, iCloud, or Google Drive will be erased.
• Analytics Data (Optional): If you opted into app analytics, your data will be cleared, and tracking will be disabled.
• Push Notifications: All notification tokens and history will be deleted, and push notifications will be disabled.
• AI Training Opt-in: If you contributed data to help train AI models, that information will be permanently deleted.

Important information:

• Blacklisted accounts: If your account is blacklisted, your backend data will not be deleted, but you can still delete your app and cloud-stored data.
• Anonymized data: Fully anonymized data that cannot be tied back to you may still be retained.
• Blockchain data: If you have published data on a public blockchain (e.g., by doing a blockchain transaction), it is not possible, from a technical perspective, to delete this and neither are we legally obligated to delete this data. This pertains to your public wallet key and the transaction history associated with that public key.
• Legally required data: If we are legally required to retain certain data, e.g. for tax purposes, we will also retain such data. 
• You can find further details in our Privacy Notice.
  
  

How to delete your account:

Open your World App.

Navigate to Settings > Security & Privacy > Delete Account.

Follow the prompts to confirm your deletion.

After you confirm deletion, your account and World ID data will no longer be accessible.

For more information regarding this, please check our Account Deletion article.

Option B - Deleting your optional data

If you do not want to delete your account, you can choose to only delete your optional data. 

Once you request deletion of your optional data, the following is deleted:

• Your username.
• Your phone number. 
• Push Notifications: All notification tokens and history will be deleted, and push notifications will be disabled.
• AI Training Opt-in: If you contributed data to help train AI models, that information will be permanently deleted.

Important information:

• Blacklisted Accounts: If your account is blacklisted, your backend data will not be deleted, but you can still delete your app and cloud-stored data.
• Necessary World App data: All data required to keep World App functioning for you will still be retained.
• You can find further details in our Privacy Notice. 

How to delete your optional data:

Open your World App.

Navigate to Settings > Security & Privacy > Delete Optional Data.

For more information, please check our article for Optional Data.

Why do I still see some data after I requested World App Profile Data Deletion?

When you request deletion of optional data in World App, the respective data collected is immediately deleted. This affects the following data: 

• Your username.
• Your phone number. 
• Push Notifications: All notification tokens and history will be deleted, and push notifications will be disabled.
• AI Training Opt-in: If you contributed data to help train AI models, that information will be permanently deleted.

Other data will remain to be stored until you request account deletion.   

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