If you wish to become one of our first Community Operators, you can pre-order an Orb at https://world.org/community-operator. Manage an Orb in your community to verify unique individuals and help expand access to World services.

Steps to Get Started

1. Visit https://world.org/community-operator 
2. Read and accept the Orb Pre-Order Terms and Conditions, then select Start to begin the pre-order process
3. Add your contact and shipping details
4. Place a $100 USD deposit (or equivalent in your local currency) and press Pay to complete 
5. You’ll receive a confirmation email with details about your pre-order

Next Steps

As Orb production approaches, you will be invited to choose whether to purchase or rent the Orb. You will also be invited to enter a Community Operator Agreement to earn rewards, where available.

• Canceling Your Orb Pre-Order and Refunds

  1. How do I cancel my pre-order or request a refund?

  You can cancel your pre-order at any time by using the cancellation link included in your pre-order confirmation email.

  If you’re unable to locate this email, please contact us at orders@toolsforhumanity.com for further assistance.

  2. Is the $100 deposit refundable?

  Yes. The $100 USD deposit is fully refundable if you cancel your pre-order before completing full payment for either the purchase or rental of the Orb.

  Once full payment has been made for either option, the deposit becomes non-refundable.

  3. When will I receive my refund?

  Refunds are typically processed within 5 to 10 business days, depending on your bank.

• Frequently Asked Questions

  1. What is the status of my Orb pre-order?

  As production nears, you’ll be updated with information about your Orb's expected delivery date.

  2. When will I receive my Orb?

  We’re still preparing for the next phase of Orb production. Once everything is ready, you’ll receive an update directly via email — no action needed on your side.

  3. Can I change my decision to purchase or rent the Orb?

  Yes, as production nears, you will have the option to decide whether to purchase or rent the Orb. Your deposit will be applied toward the final cost.

  4. What happens if the delivery is delayed?

  Delivery may be delayed due to factors like production or customs requirements. While we cannot guarantee the exact delivery date, we will communicate any changes or updates.

  5. Will there be any additional fees for customs or duties?

  Delivery may be subject to additional customs duties or tariffs depending on your country’s regulations. These fees are your responsibility and are not covered by Tools for Humanity.

  6. How many Orbs can I pre-order?

  Only one Orb can be pre-ordered per individual or entity.

  7. Can I use the Orb anywhere in the world?

  Depending on your location and how you plan to use the Orb, you may need specific licenses, permits, or approvals. It’s your responsibility to check and obtain any required authorizations in your area. By getting these approvals, you confirm that you’ll follow all applicable laws in your location and jurisdiction. Please visit the Orb Pre-Order Terms and Conditions for more eligibility information.

  8. Where can I pre-order the Orb?

  You can only pre-order an Orb from this website: https://world.org/community-operator.

  9. What are the benefits of owning or renting an Orb?

  Please visit https://world.org/community-operator for more details.

  10. Where can I learn more about the Orb?

  You can find more information about the Orb here: https://world.org/orb

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