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Why does it sometimes take a while to receive my transaction (or monthly WLD)?

It may take up to 24 hours to receive your WLD in your World App. The completion time of your transaction depends on a variety of factors:

  • Network conditions
  • Transaction fees at withdrawal time
  • The status of World App

Below is a breakdown of each factor.

 

1. Network Conditions

If a flood of transactions is submitted at a certain time, then there's a chance for the network to become congested. Network congestion can either slow down or even fail certain transactions. You don't need to worry about losing failed transactions since tokens from a failed transaction will show up in your wallet again.

If you are trying to buy or sell crypto during a network congestion and you receive an error, please try again in a few hours.

If you are sending funds, you can check the transaction status by opening its details. If the field External Transaction ID appears blank or does not appear, it means the transaction has not yet been broadcast to the World Chain network.

2. Transaction Fees

Fees are payments required to process transactions on the blockchain. These fees can vary depending on overall network activity. Changes in fees may affect how transactions are processed on the network.


3. World App Status

World App may encounter occasional issues resulting in certain features, such as claiming WLD and transferring funds, being temporarily unavailable. To stay informed about the status of World App and its specific features, you can visit our dedicated status page.

By accessing our status page, you can obtain real-time updates on any ongoing service disruptions or maintenance activities. This will help you stay informed about the current operational status of World App.

 
Whatever the case may be, you can always check on your transaction receiving address on the World Chain network: https://worldscan.org/

 


Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.

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